Frequently asked
Straight answers about Larch.
What we track, how the alerts work, why it’s free, and how we make money. If yours isn’t here, email support@larchhealth.com.
The product
What Larch does
What is Larch?
Larch is a credential-tracking platform for independent clinicians. We track every state license, DEA registration, state controlled-substance registration, board certification, and CE/CME credit you hold; we send smart renewal alerts at 90, 60, 30, 14, and 7 days before each expiration; and we keep your supporting documents — license PDFs, certificates, transcripts — in an encrypted vault. Built for nurse practitioners, physician assistants, and physicians who run their own practice or work across multiple states.
Is Larch really free?
Yes — free forever for clinicians. The whole credential-tracking product is free: unlimited credentials, unlimited states, smart alerts, the encrypted document vault, all of it. No credit card on signup. No 'free for 30 days, then…' We never charge a clinician for the basics of tracking the credentials they already paid the state to issue.
How does Larch make money if it's free?
We're a NerdWallet-style business. The platform is free; we make money on partner referrals when you choose to use them. When you're shopping for a business credit card, business banking, malpractice insurance, payroll for your practice, or an EHR — Larch is where you'll see vetted offers, with the financial disclosures the FTC requires. If you sign up through us, the partner pays us a referral fee. You pay nothing extra. We never charge for credential tracking, never sell your data, never run banner ads.
What credentials can I track?
State medical, NP, and PA licenses (every US state); DEA federal registration; state controlled-substance registrations (CSR/CDS — separate from DEA in many states); board certifications across the major bodies (AANPCB, ANCC, ABMS, AOA, NCCPA, and the specialty boards beneath them); collaborative practice agreements; CE / CME credits with state-by-state requirement mapping; malpractice policies; and any other clinician credential with an expiration date.
How do the renewal alerts work?
We map every credential against its actual expiration date and notify you at 90, 60, 30, 14, and 7 days out. Multi-state? Each state has its own clock — we don't blend deadlines. You'll get email by default, push notifications when you've enabled them on your phone, and you can mute or customize the cadence per credential. Most clinicians lose a license to the 30-day window — Larch is built to make that the rare event, not the norm.
What goes in the document vault?
Anything you'd be furious to lose: license PDFs, certificates of completion, board certification letters, DEA renewal receipts, CME transcripts, collaborative practice agreements, malpractice declarations pages, training certificates. Encrypted at rest, audit-logged on every access, BAA available on request. Files live with the credential they belong to, so renewal day means everything you need is already in one place.
Multi-state and specialty
Tracking across states and roles
Does Larch work for multi-state clinicians?
Multi-state from day one. The product was built around this: if you hold licenses in 8 states, you'll see 8 separate clocks for state license expiration, 8 separate CSR clocks where the state issues a separate registration, plus the federal DEA clock. The dashboard rolls up so you can see what's coming due across the whole map at a glance.
Can I track CE/CME requirements that vary by state?
Yes. We map state board CE requirements per credential — total hours, category breakdowns (pharmacology, pain management, controlled substances, ethics, suicide prevention, where applicable), reporting periods, and accepted accrediting bodies. Log a credit once, and Larch shows which state requirements it satisfies.
I'm a physician, not an NP. Is this for me too?
Yes. Physicians, NPs, PAs, dentists, pharmacists — anyone who holds clinical credentials with expirations is in scope. The renewal calendar doesn't care what letters are after your name; it just needs the credential's expiration date and the state board's renewal rule.
Security and data
Your data stays yours
How secure is my data?
Encrypted at rest (AES-256) and in transit (TLS 1.3). Every read/write to credential data is audit-logged. Files in the document vault use signed URLs that expire — never public links. We're built on a HIPAA-eligible cloud and a BAA is available on request. Your credential numbers and DEA registrations never appear in our logs in plaintext.
Who owns my data?
You do. Export everything as JSON or CSV any time. Delete your account and your data goes with it (we keep audit log entries we're legally required to retain, scrubbed of identifying detail). We don't sell credential data to anyone — that includes pharma, insurance carriers, recruiters, and lead-gen brokers.
Will you contact me about partner products?
Only if you opt in. The default Larch experience is the credential tracker — partner offers appear when you're explicitly shopping for that category (e.g., you click 'compare malpractice quotes'). We don't run banner ads inside the app, and we don't email you partner offers unless you've asked us to.
What happens to my data if Larch shuts down?
You get notice and an exit path. If we ever wind down operations, we'll give at least 90 days written notice, keep the export tools running through that window, and let you pull your full credential history and document vault as a single JSON+ZIP archive. Your data is yours; we don't hold it hostage and we don't make you ask for it. The audit-log entries we're legally required to retain stay scrubbed of identifying detail.
How do you verify the credentials I add?
Today, you self-report — Larch is a calendar-and-vault for credentials you already hold. We pre-fill profile fields from the public NPPES NPI registry when you supply your NPI, and the document vault gives you a place to attach the issuing-body PDF that backs each credential. Direct verification with state boards (i.e., we automatically check that license #X is still in good standing) is on the roadmap and will surface as a separate trust signal — never as gatekeeping for free use of the calendar.
Ready to start?
Free forever. No credit card. About 30 seconds to add your first credential.